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We look at your current customer list and make sure the list is accurate and viable. We make sure it has all the information you need to run successful campaigns, conduct surveys and add to your list with new potential customer contacts. Let us define your existing client base and check on customer satisfaction. |
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We will conduct phone surveys, do market research and more. The aim is to use OMMS's unique call centre to develop a strategy to identify and achieve your goals in contact center planning, implementation, and operations.
OMMS delivers the lowest cost solution, peak operational efficiency, improved customer experience, and significant quality improvements by providing the highest quality outsourced customer contact management.
OMMS offers a variety of services; we are diversified in our operations to ensure we are prepared to handle the ever-changing demands of our clients.
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Tell your customers what's new, what's coming and why they should do business with you.
OMMS will maintain top of mind campaigns to keep your name and message in front of your potential customers. We will build, design and execute e-mail and fax broadcasts according to your monthly plan.
We will also update you with the results of these activities on a per event follow up as well as a monthly report. |
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Our in-house design team will design effective direct mail campaigns.
Direct mail will generate awareness, sell to business and consumers, drive traffic to your website or location and generate sales leads. 63% of Canadians read the mail as soon as it comes. Direct marketing can grow your business. Canadians spend an average of $363 per capita through direct marketing each year. That number grows over 10% per year. Direct mail offers you a target of an individual industry, gives a specific message and lets you see measurable results.
We will ensure that the direct mail piece for your company is well designed, has all the elements needed to achieve your goal, whether it is a sale or just to generate leads. We will see that it reaches your target market, using your own client list or we will generate a list of potential new clients for you.
We will also assist you in developing the collateral needed for effective trade show marketing. |
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We will be in contact with media outlets and release pertinent information regarding
your business. This may include but not limited to, newspapers, radio, trade publications, and magazines. |
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It's hard to generate sales or service leads when potential customers can't find your information, or your products and services aren't clear. Let us help you. We will redesign and make your web site work for you.
We will make sure your company can easily be found when customers search for you.
We will also help you utilize local web links to advertise your business to attract new customers you may not have been able to reach with your previous marketing campaigns.
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Phase I - Initial Meeting
The goal of this initial meeting is to discuss the scope and expectations of the custom website project. At this stage we identify the objectives of your business or organization, and then review the products, services, information or resources you have to offer.
We will also evaluate the need for your own domain name and your web site hosting options. Based on this we will provide you with a scope document that summarizes the objectives of your web site and outlines the content and navigational structure.
Phase II - Design Prototyping
Based on the scope document, we can proceed to the actual design and construction of your web site. We can use content and graphic material you provide to us or we can create graphics and a logo for you. Our design team will present at least 3 different concept looks for comment/suggestions/changes. These will be DRAFT visual representations (mockups) or interactive representations (prototypes) of the site intended to show colors, graphics and navigation. From these choices the client will make their final choice of how the website will appear in its final form.
This is a critical part of the process due to the fact that everything from this point forward will be done with this final website design in mind. We will repeat this process (design iteration) until the design and usability goals are met.
Phase III - Final Design Prototyping
Once a website template has been chosen, a working version of it will be created in HTML for another review. At this point you can review your web site and request any changes you would like us to make in terms of content or graphics.
We now begin to build the complete website. A DRAFT copy will again be placed on the testing server so that you have continued access as to the progress of the website design development.
Phase IV - Making it Final!
Once final approval from you is received via email, the initial version of the website will be moved to your URL. We will thoroughly test it in order to validate all hyperlinks and e-mail addresses, to make sure that all forms, buttons, Java scripts, etc. work properly, and to test browser compatibility, screen width, and colors.
Phase V - Maintenance
One key to having a successful website design is to keep the website updated with new and relevant content. Once your website is live and you need changes and updates, just give us a call or send us an email with your desired changes. |
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Today's business environment has changed dramatically and it can be a real challenge to make a sale. Sales skills alone aren't enough to compete with so many new products and services becoming everyday commodities. This means you have to distinctively separate your business from the competition and lead each of your potential customers to think it would be a waste of time to do business with anyone else regardless of the price.
Consumers are shopping for the best bargains and they all want more than what they paid for. Every industry needs a marketing tool or competitive edge that appeals to a wide range of customers. Many companies have already discovered that standard incentives (i.e. factory hard premiums and incentives) just don't cut it with the customers in our continuously changing economy. The incentives you select have to appeal to your customers' interests in order to measure up and get the results you are looking for.
Thousands of promotional companies offer incentive programs that are designed to evoke an emotional response and motivate people to take a positive action. It's obvious from industry surveys provided by the Incentive Federation that travel is the most widely appealing incentive where everyone wins. Your sales people will close more sales, your clients will enjoy an exciting vacation experience and your business will continue to grow.
Areas you can use vacation incentives for:
- Sales Incentives – To increase sales.
- Employee Incentives – To motivate, retain and reward efficient employees.
- Customer Loyalty Incentives – To build customer loyalty and trust.
- Referral Incentives – To develop contacts and promote referrals.
- Purchase Incentives – Increase immediate sales and obtain money up front.
- Membership Perks – Sell new memberships.
- Trial Incentives – Encourage trial of product or service. (i.e. car test drives)
- Up-sell Incentives – Encourage product or service upgrades.
Some examples of industries that are currently using vacation incentives:
- Banks and Financial Firms
- Medical Companies
- Car Dealers
- Jewelry Stores
- Furniture Retailers
- Service Providers
- Real Estate Firms
- Manufacturers
- Distributors
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